This error message indicates that there was a problem with the SSL handshake between the client and server. The handshake is a process where the client and server establish a secure connection using SSL/TLS protocol.
The error code -1 means that the handshake failed, while the SSL error code 1 indicates an internal error in OpenSSL library. The net_error -101 suggests that there was a network connection issue.
Possible reasons for this error include:
- Outdated or incompatible SSL/TLS protocol version on either client or server
- Invalid SSL certificate on the server
- Incorrect system time or date on either client or server
- Firewall or antivirus software blocking the SSL handshake process
- Network connectivity issues such as DNS resolution failure, proxy misconfiguration, or internet connectivity outage.
To resolve this issue, you can try the following troubleshooting steps:
- Verify that both client and server support the same version of SSL/TLS protocol.
- Check if the SSL certificate on the server is valid and issued by a trusted Certificate Authority (CA).
- Ensure that system time and date are correct on both client and server.
- Disable any firewall or antivirus software temporarily to rule out any interference with the SSL handshake process.
- Check network connectivity by testing DNS resolution, disabling proxy settings, and verifying internet connectivity.
If none of these steps resolve the issue, you may need to seek assistance from your network administrator or contact technical support for further help.