A metric is a quantifiable measure used to track and assess the performance or progress of a particular process, project, or system. Metrics are often expressed in numerical terms and are used to provide insight into the effectiveness and efficiency of various aspects of an organization’s operations. Examples of metrics include sales figures, customer satisfaction ratings, website traffic numbers, production output levels, and many others. The use of metrics allows organizations to identify areas for improvement and to make data-driven decisions based on objective measures rather than subjective opinions or assumptions.
