以下是该研究主题的一些参考文献:
Chen, Y., & Li, X. (2018). Face and service performance: A multilevel analysis of frontline hotel employees in China. International Journal of Hospitality Management, 69, 51-60.
Huang, J., & van der Veen, R. (2019). Psychological contract breach and hospitality employee creativity: The moderating role of felt obligation to the organization. International Journal of Contemporary Hospitality Management, 31(4), 1677-1696.
Kim, H., & Kandampully, J. (2019). Service innovation in the hospitality industry: The role of psychological contracts and service climate. Journal of Hospitality Marketing & Management, 28(5), 539-561.
Liang, X., Luoh, H., Law, R., Zhang, Y., & Liang, Y. (2020). Employee turnover intention in hotels: The effects of psychological contract fulfillment and violation on burnout and engagement. International Journal of Contemporary Hospitality Management.
Song, H., Lee, S.-H., Sung Park Bae,Sung Park Bae,Sung Park Bae,Sung Park Bae,Sung Park Bae,Sung Park Bae,Sung Park Bae,& Min Han,. (2017). How does emotional labor lead to job satisfaction? The mediating role of emotional exhaustion and the moderating role of positive display rule perceptions in the hotel industry. International Journal of Hospitality Management.
Wang,Yi-Ying,Zhang,Wanxin,Xu,Xiang,Yang,Hua,& Liu,Jianwen,. (2020). Linking corporate social responsibility with employee creativity: The roles of psychological contract breach and intrinsic motivation.International JournalofHospitalityManagement.
7.Zhu,Qiongfang,Qi,Xiaopeng,Zhao,Weiqiang,& Wu,Bin,. (2018). The effects of psychological contract breach on hotel employees’ job outcomes: Organizational justice as a moderator. International Journal of Hospitality Management.




